How supermarkets get customers to spend more money

Explain why supermarkets do the following:

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  • Offer loyalty cards

  • Place tempting impulse buys near the cash register

  • Charge $9.99 instead of $10

  • Play cheerful music

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  • Place gyoza skins near the mince meat or pasta near the pasta sauce

  • Place coupons with discounts near the shopping carts

  • Place floor tiles that make noise in areas with many high profit items

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  • Sell pre-cut meat or vegetables or pre-peeled fruit

  • Use handwritten signs to promote discounts and deals

  • Give away free samples

 

Please choose which is the better option for supermarkets to increase sales:

  • Which shelves should high profit items be placed on? - top/bottom/middle/etc

  • Small and narrow shopping carts or deep and spacious shopping carts?

  • Play slow or fast music?

  • Put the bakery with fresh baked bread near the front or at the back?

  • Which shelves should kids snacks be placed on? -top/bottom/middle/etc

  • Always keep the layout the same or change the layout regularly (e.g. monthly or quarterly)?

  • Build narrow or wide aisles?

  • Put the fruit and veg near the front or at the back?

  • Discount popular items (bread, milk, vegetables) or discount luxury items (eg. high end chocolate/wine)



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